WordPress Support & Maintenance
Estimation of the scope of work
We do not have fixed prices. Each project has features, functionality, client desires and deadlines. Depending on your requirements and structure, the price varies
It is necessary to study the project before starting work. We will ask you to provide TS or project layouts. Understanding logic allows us to avoid most mistakes.
Only verified WP
We have been working on WordPress for 8 years and know all the strengths and weaknesses. Version compatibility, strong admin panel and security measures make it a market leader
You choose how much we do
Our experience shows that each client sees cooperation differently. Some people need to change their phone number every six months and monitor security, while others need to create new pages and add functionality every month.
We create a Google spreadsheet where we record each task and the amount of time it takes to complete it. Each task is tracked by the developer. At the end of the month an invoice is generated.
Working with the server
We work not only with the code, but also monitor the hosting, change tariffs or host company if necessary
What we can do
We get access, study the technical specifications, and look at the layouts. We ask the client about the problems and bugs he encountered. We study hosting (server). Checking for viruses
The client just wants to close his pain in the project or finish the project if the developer has disappeared
Working with content
Often the client does not have a manager who will manage the website in his company. Add information, news or products. In such cases, we help with this
Website technical support
Monitoring the timely payment of domain and hosting, updating the CMS, updating and resolving conflicts when updating plugins and php versions, maintaining the performance of the service, protecting it from virus and hacker attacks, fulfilling client orders and tasks
What is the difficulty of technical support?
Let’s use analogies to understand the situation in simple terms and understand why developers in your project do not want to solve all the problems in 1 day
Website as real estate
It doesn’t matter office or apartment. We need to update furniture, decorate for holidays, clean, take care of safety, pay for utilities. A website is an investment that pays for itself through ordering goods/services. It is important to understand this so as not to lose efficiency and profit.
Website like renovation
Due to savings, tight deadlines or lack of professionalism of a specialist, anything can end up under the plaster. Imagine that you don’t know the thickness of the walls! And there may be a whole cruiser hidden there, which the developer brought from another project for the sake of one function and it works with bugs and slowly. Or a whole fleet.
Website is like a machine
Sometimes clients have old Fords. We receive edits and it turns out that the client wants a Ferrari. Work with rusty parts, digest everything, seal holes with sheets of metal. But as a result, the car will not be brand new! We therefore recommend that Fords do a project from scratch because it: 1) is more profitable for you in terms of time and budget; 2) less nerves for us; 3) we don’t need to bill for other people’s mistakes.
Projects on technical support
By optimizing your work and using software tools, we were able to achieve excellent results for our clients while reducing costs.
Turnkey game catalog development. A corporate style has been created, the constructor has been configured, and sorting by provider and game status has been added.
Development of a corporate website for an interior renovation company. A corporate style was created, the url structure and tags from the previous site were transferred